Sage
ngnsimulation assistant
Hi, I'm Sage — your guide to ngnsimulation. I can recommend the right product, explain pricing, or help you plan your prep. What brings you here today?
Compliance & trust
Because we own the full stack, our data practices are transparent and auditable. Here's how we handle privacy, security, accessibility, and data residency.
Last reviewed: June 2026
Frameworks
Informational overview of the privacy, accessibility, and security frameworks that shape how we operate.
Personal Information Protection and Electronic Documents Act (Canada)
Federal private-sector privacy law — our baseline for consent, access, and accountability.
Personal Information Protection Act (Alberta)
Provincial private-sector privacy law governing how Alberta organizations handle personal data.
Freedom of Information and Protection of Privacy Act (Alberta)
Supported for public-body partners (e.g. publicly funded colleges) via tailored agreements.
Web Content Accessibility Guidelines
Our accessibility standard across the site and products. See the accessibility statement.
Accessibility for Ontarians with Disabilities Act
Accessibility practices aligned to AODA expectations for digital services.
Payment Card Industry Data Security Standard
Any payments are processed by PCI-DSS-compliant providers — we never store full card data.
Security
Traffic is served over TLS; data is encrypted as it moves between you and our services.
Internal access to personal data is limited to what each role genuinely needs.
We take a Canadian-first approach to where learner data is stored and processed.
Data minimization and purpose limitation are built into how products are designed.
A defined process to assess, contain, and notify in the event of a privacy incident.
Sub-processors are reviewed for their own security and privacy posture before use.
Data practices
Transparency
Individual products may use additional sub-processors, disclosed in their agreements.
Your rights
Under PIPEDA and Alberta PIPA you can access, correct, or delete your personal information, and withdraw consent. Submit a request below — we verify identity first.
Ask what personal information we hold about you.
Ask us to fix inaccurate or incomplete information.
Ask us to delete your personal information, where we're able.
Change your mind about analytics or communications at any time.
For institutions
We provide data processing agreements, security documentation, and public-body terms to colleges, health authorities, and partners on request.
This page is provided for transparency and general information; it is not legal advice and does not create a contract. Formal commitments are made in written agreements. Have questions? Email hello@ngnsimulation.com.
We'll walk your procurement or privacy team through our practices in detail.